Confidentiality

You can be sure that anything you discuss with any Central Youth worker will stay confidential unless you or someone else was at serious risk of harm.

Even if you are under 16 nothing will be said to anyone - including parents, other family members, friends, partners, care workers, teachers, GPs, police - without your permission.

The only reason why we might have to consider passing on confidential information without your permission, would be to protect you or someone else from serious harm. We would always try to discuss this with you first. 

If you have any worries about confidentiality, please feel free to ask a member of CY staff.


How your information is used

Your information helps us to manage the care you receive to make sure that:

Everyone involved in your care has accurate and up-to-date information to assess your needs and provide support.

Full information is available should you need to see another doctor or be referred to a specialist.

There is information to help us decide if you’re receiving the right type of care and support.

Your concerns can be fully investigated if you need to complain.

Please let us know if any of your information changes, particularly if you move house. We can then make sure all correspondence is sent to the right address.

Why do we hold this information?

  • To look after the health of individuals served by the Trust
  • To prepare statistic on performance and review and plan services
  • To train and teach health and social care professionals
  • To audit our accounts and services
  • To investigate complains, legal claims or untoward incidents
  • To conduct research and development